AGREEMENT BETWEEN USER AND OSOFREE
The osofree.com website (the “Site”) is owned and operated by Osofree. Osofree.com is governed by these Terms of Use + our Privacy Policy. Your use of osofree.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
Osofree (and osofree.com) is a service and commerce company offering handcrafted jewelry, workshops, and resources. Products or services may be added or removed without notice. You may not modify, publish, transmit, participate in the transfer of, sell, create derivative works from, or in any way exploit any of the content found on the Site, in whole or in part.
RIGHTS TO DESIGNS AND IMAGES
All designs, images, and graphics are the sole property of Osofree and may not be used by any third party without written permission. Copying or reproducing artwork created by Osofree (as seen on osofree.com, or elsewhere) is strictly prohibited without written permission from the artist.
ELECTRONIC COMMUNICATIONS
Visiting osofree.com or sending emails to Osofree constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.
AGE OF CONSENT
By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence or you have given us your consent to allow any of your minor dependents to use this site.
FRAUD PROTECTION
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
TRANSACTIONS
If you wish to purchase any product or service made available through the Site (each such purchase, a “Transaction”), you may be asked to supply certain information relevant to your Transaction including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) utilised in connection with any transaction. By submitting such information, you grant Osofree the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgement or completion of any Transaction. Osofree does not have access to or retain payment information.
All descriptions, images, references, features, content, specifications, products, and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures, and other descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services on the Site does not imply or warrant that these products or services will be available. It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) in regard to the receipt, possession, use, and sale of any item purchased from this Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. Osofree reserves the right, with or without prior notice, to do any one or more of the following: (i) limit the available quantity of or discontinue any product or service; (ii) impose conditions on the honouring of any coupon, coupon code, promotional code, or other similar promotion; (iii) bar any user from making or completing any or all Transaction(s); and (iv) refuse to provide any user with any product or service.
You agree that by placing an order on the Site, you are entering into a binding contract with Osofree and agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred including, without limitation, all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Transactions.
CANCELLATIONS
An Order Cancellation can be requested only if the products are not shipped from the warehouse (after placing the order). Please send us an email on osofree.j@gmail.com or call us on our helpline number. We will issue store credits for orders that are successfully canceled.
Your order will be dispatched within 3-5 days of receiving your payment for the order. Please expect delivery within 4-7 working days of dispatch, depending on the delivery location. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.We’re continuously striving to get your products to you sooner, however, in some unforeseen circumstances it may take a bit longer. In this case, we’ll notify you of this delay immediately.
We charge a flat shipping of Rs 100 for every order. Note: Shipping is not charged on individual items, only once for the order. We waive off shipping charges for orders above Rs 3000 within India.
RETURNS & REFUNDS
Osofree takes great pride in the level of quality and authenticity of our pieces. It is important for us that you wear them with love and pride.
Please reach out to us at osofree.j@gmail.com in case you have a problem with your purchase.
If for any reason, you feel dissatisfied with the jewellery that you have purchased, you are welcome to return it to us within 7 days of purchase- unworn and in its original packaging and with all tags intact for a full refund.(please note: we will not be able to accept an item if the TAGS are removed) No returns or exchanges are accepted after 7 days. Please note: shipping charges will not be refunded.
When returning items to us, the customer is responsible for all return shipping costs. Please send your items using trackable methods to ensure safe delivery and share tracking details with us. Returns are the customer’s responsibility until it reaches us. Refunds will be issued once we receive the item.
SHIPPING FEES, VAT OR OTHER IMPORT EXPENSES
If your local postal service requests additional funds for import, duty or VAT fees above and beyond what we have previously paid through our shipping provider these are at the expense of each customer. All countries are unique and require their own customs protocol.
PRODUCT INFORMATION; LIMITATION ON QUANTITIES
Osofree strives to ensure that the information on the Site is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies, which we may correct without liability. We also reserve the right to limit quantities purchased by users and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted or acknowledged). We do not guarantee that all products described on our Site will be available.
PROPRIETARY RIGHTS
You are granted a non-exclusive, non-transferable, revocable license to access and use osofree.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Osofree that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair Osofree or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Osofree or our suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Osofree content is not for resale. Your use of the Site does not entitle you to make any unauthorised use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Osofree and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Osofree or our licensors except as expressly authorised by these Terms.
AFFILIATE LINKS
From time to time, Osofree participates in affiliate marketing and may allow affiliate links to be included on some of our pages. This means that we may earn a commission if/when you click on or make purchases via affiliate links.
As a policy, Osofree will only affiliate with products, services, coaches, consultants, and other experts that we believe will provide value to our customers and followers. We will inform you when one of the links constitutes an affiliate link.
You recognise that it remains your personal responsibility to investigate whether any affiliate offers are right for your and/or will benefit you. You will not rely on any recommendation, reference, or information provided by Osofree but will instead conduct your own investigation and will rely upon your investigation to decide whether to purchase the affiliate product or service.
GENERAL DISCLAIMERS
You assume all responsibility and risk with respect to your use of the Site. THE SITE AND ALL CONTENT, MERCHANDISE, AND OTHER INFORMATION ON OR ACCESSIBLE FROM OR THROUGH THIS SITE OR A “LINKED” SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY OR ACCURACY. SPECIFICALLY, BUT WITHOUT LIMITATION, Osofree DOES NOT WARRANT THAT: (1) THE INFORMATION ON THIS SITE IS CORRECT, ACCURATE OR RELIABLE; (2) THE FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE; OR (3) DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKE THEM AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Osofree makes no warranties of any kind regarding any non-Osofree sites to which you may be directed or hyperlinked from this Site. Hyperlinks are included solely for your convenience, and Osofree makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-Osofree sites. Osofree does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site.
OSOFREE DOES NOT REPRESENT OR WARRANT THAT THE PRODUCT LABEL INFORMATION ON OUR SITE IS ACCURATE OR COMPLETE SINCE CERTAIN INFORMATION IS PROVIDED BY THE PRODUCT MANUFACTURERS OR SUPPLIERS AND ON OCCASION MANUFACTURERS MAY MODIFY THEIR PRODUCTS AND UPDATE THEIR LABELS.
INDEMNIFICATION
You agree to indemnify, hold harmless, and defend Osofree, its subsidiaries, divisions, and affiliates, and their respective officers, directors, employees, agents and affiliates from any and all claims, liabilities, damages, costs and expenses of defence, including attorneys’ fees, in any way arising from or related to your illegal use of the Site, your violation of these Terms or the Privacy Policy, defamatory or infringing content posted to the Site by you, or your violation of any law or the rights of a third party.
LIMITATION OF LIABILITY
EXCEPT IN THE CASES OF WILFUL MISCONDUCT AND RECKLESS CONDUCT ON THE PART OF OSOFREE, IN NO EVENT SHALL THE OSOFREE, SUBSIDIARIES, AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, SUPPLIERS, AFFILIATES, OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, WHETHER BASED UPON WARRANTY, CONTRACT OR TORT (NEGLIGENCE). EVEN IF Osofree HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. EXCEPT IN THE CASES OF WILFUL MISCONDUCT AND RECKLESS CONDUCT ON THE PART OF OSOFREE, IN NO EVENT SHALL THE TOTAL LIABILITY OF Osofree, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, SUPPLIERS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS SITE, WHETHER IN WARRANTY, CONTRACT OR TORT (NEGLIGENCE), EXCEED THE AMOUNT YOU PAID TO OSOFREE IN CONNECTION WITH THE EVENT GIVING RISE TO SUCH LIABILITY. You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site.
WAIVER; REMEDIES
The failure of Osofree to partially or fully exercise any rights or the waiver of Osofree of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by Osofree or be deemed a waiver by Osofree of any subsequent breach by you of the same or any other term of these Terms. The rights and remedies of Osofree under these Terms and any other applicable agreement between you and Osofree shall be cumulative, and the exercise of any such right or remedy shall not limit Osofree’s right to exercise any other right or remedy.
GOVERNING LAW
These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Goa, India.
INTERNATIONAL USE
We control and operate the Site from India. We make no representation that materials on the Site are appropriate or available for use outside India. If you choose to access this Site from outside India, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
TERMINATION/ACCESS RESTRICTION
Osofree reserves the right, in our sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Osofree as a result of this agreement or use of the Site.
CHANGES TO TERMS
Osofree reserves the right, at our sole discretion, to change the Terms under which osofree.com is offered. The most current version of the Terms will supersede all previous versions. Osofree encourages you to periodically review the Terms to stay informed of our updates.